在酒店业不断发展的今天，我们不仅要在硬件设施的完善上下功夫，更要懂得如何去管理，如何提高酒店的员工综合素质，实施人性化管理，通过在酒店的亲身实践，与酒店的各级层领导的沟通与交流，并结合以往的学者和专家的研究成果，本文将实践与理论相结合，对人性化管理有了新的定义，以及对人性化管理在酒店管理中的地位和作用有了新的认识，人性化管理不仅仅是单纯意义上的管理，更是酒店在文化建设方面的一项巨大工程。并且通过在酒店的观察，发现了一些酒店在管理方面存在细节上问题，如管理制度失灵、管理观念的保守陈旧、管理方法的执行力度不够等等，总结了一些现代酒店缺失的人性化管理方法和改进传统管理方法的措施，从而正确引导酒店员工的价值取向，增强酒店的凝聚力，提高酒店的综合竞争力。通过对酒店人性化管理的实施和运用，另外结合当前酒店的一些实际的情况，提出了一些符合具有酒店自身文化特色的创新建议，以使得酒店管理制度更加完善，管理方法更加合理，更能够适应当前社会的发展和目前的经济形势。论文摘要和关键词。
第1个回答 2010-03-22
Nowadays,the hotel industry is boomingly developing , we should not only stress on improvement on hardware facilities, but also strive on how to manage, how to improve the comprehensive quality of the hotel staff, implement the humanized management, through hotel experiences and communication with various layers of leadership, and bond with the previous research achievements of experts and scholars, this articole combines theory and practice,give a new definition of the humanized management, as well as a new understanding of the humanized management in hotel management position and function.It is not simply only the management, but also a great project in the culture construction of a hotel. Through the observation in hotel some problems in detail in management were found , such as the disfunction in management system, extrem conservation and obsolescence in management , management methods of execution is inadequate, etc.It is summerised that some modern hotel lack of humanized management methods and measures of improving the traditional management method, thus to acchieve the correct guidance of the value orientation of the hotel staff, enhance the cohesive force, improve the comprehensive competitiveness of hotel. Through the implementation of the humanized management of hotel, combining the current actual situation, proposition of creative Suggestions according with own culture are made to make hotel management system more perfect, more reasonable and suitable to adapt to the social development and the present economic situation.
Abstact and keywords.
Abstact and keywords.
第2个回答 2010-04-03
The continuous development in the hotel industry today, we not only have to make efforts to improve the hardware facilities, but also to know how to manage it, how to improve the overall quality of the hotel staff, the implementation of human management, through the hotel's hands-on, with the hotel's various grade level contacts and exchanges between leaders, combined with previous research scholars and experts, this paper will combine theory and practice of humanistic management has a new definition, as well as user-friendly management in the hotel management in the status and role of With the new understanding of human-oriented management is not merely a sense of management, but also a hotel in the cultural construction of a huge project.
And through observation in the hotel and found a number of hotels exist in the management of the details of issues, such as management system failures, the concept of conservative management of obsolete management methods, and so enforcement is not enough to sum up some of the missing user-friendly modern hotel management and improving traditional management approaches, to correctly guide the hotel staff values, enhance the hotel's cohesion, and improve the hotel's overall competitiveness. Humanized by the hotel management, implementation and use of a number of other hotels with the current actual situation, made a number of cultural characteristics in line with the hotel's own innovative proposals to make
Hotel management system more perfect method of management is more rational and more able to adapt to the current social development and the current economic situation. Abstract and key words.
And through observation in the hotel and found a number of hotels exist in the management of the details of issues, such as management system failures, the concept of conservative management of obsolete management methods, and so enforcement is not enough to sum up some of the missing user-friendly modern hotel management and improving traditional management approaches, to correctly guide the hotel staff values, enhance the hotel's cohesion, and improve the hotel's overall competitiveness. Humanized by the hotel management, implementation and use of a number of other hotels with the current actual situation, made a number of cultural characteristics in line with the hotel's own innovative proposals to make
Hotel management system more perfect method of management is more rational and more able to adapt to the current social development and the current economic situation. Abstract and key words.
第3个回答 2010-03-24
The continuous development in the hotel industry today, we not only have to make efforts to improve the hardware facilities, but also to know how to manage it, how to improve the overall quality of the hotel staff, the implementation of human management, through the hotel's hands-on, with the hotel's various grade level contacts and exchanges between leaders, combined with previous research scholars and experts, this paper will combine theory and practice of humanistic management has a new definition, as well as user-friendly management in the hotel management in the status and role of With the new understanding of human-oriented management is not merely a sense of management, but also a hotel in the cultural construction of a huge project. And through observation in the hotel and found a number of hotels exist in the management of the details of issues, such as management system failures, the concept of conservative management of obsolete management methods, and so enforcement is not enough to sum up some of the missing user-friendly modern hotel management and improving traditional management approaches, to correctly guide the hotel staff values, enhance the hotel's cohesion, and improve the hotel's overall competitiveness. Humanized by the hotel management, implementation and use of a number of other hotels with the current actual situation, made a number of cultural characteristics in line with the hotel's own innovative proposals to make more perfect hotel management system, management method is more reasonable and more able to adapt to the current social development and the current economic situation
第4个回答 2010-03-22
The continuous development in the hotel industry today, we not only have to make efforts to improve the hardware facilities, but also to know how to manage it, how to improve the overall quality of the hotel staff, the implementation of human management, through the hotel's hands-on, with the hotel's various grade level contacts and exchanges between leaders, combined with previous research scholars and experts, this paper will combine theory and practice of humanistic management has a new definition, as well as user-friendly management in the hotel management in the status and role of With the new understanding of human-oriented management is not merely a sense of management, but also a hotel in the cultural construction of a huge project.
And through observation in the hotel and found a number of hotels exist in the management of the details of issues, such as management system failures, the concept of conservative management of obsolete management methods, and so enforcement is not enough to sum up some of the missing user-friendly modern hotel management and improving traditional management approaches, to correctly guide the hotel staff values, enhance the hotel's cohesion, and improve the hotel's overall competitiveness. Humanized by the hotel management, implementation and use of a number of other hotels with the current actual situation, made a number of cultural characteristics in line with the hotel's own innovative proposals to make
Hotel management system more perfect method of management is more rational and more able to adapt to the current social development and the current economic situation. Abstract and key words.本回答被提问者采纳
And through observation in the hotel and found a number of hotels exist in the management of the details of issues, such as management system failures, the concept of conservative management of obsolete management methods, and so enforcement is not enough to sum up some of the missing user-friendly modern hotel management and improving traditional management approaches, to correctly guide the hotel staff values, enhance the hotel's cohesion, and improve the hotel's overall competitiveness. Humanized by the hotel management, implementation and use of a number of other hotels with the current actual situation, made a number of cultural characteristics in line with the hotel's own innovative proposals to make
Hotel management system more perfect method of management is more rational and more able to adapt to the current social development and the current economic situation. Abstract and key words.本回答被提问者采纳
