你好，我线下买的火车票，用手机在网上退的，钱是退到哪里
可以在网上退票，前提是你没有取票。退票需要按照比例扣除部分手续费。
具体操作如下：
1、打开电脑上的浏览器，搜索“12306”，进入12306官网。
2、进入到官网之后，点击“退票”按钮。
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3、进入到账号登录页面，输入12306账号登录，并进入个人中心页面。
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4、在“个人中心”页面，点击“已完成订单”。
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4、接着根据订票日期或者出行日期查询订单。
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5、查询到需要退票的订单之后，点击该订单后面的“退票”按钮，接着就是点击确认即可退票。
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具体操作如下：
1、打开电脑上的浏览器，搜索“12306”，进入12306官网。
2、进入到官网之后，点击“退票”按钮。
/iknow-pic.cdn.bcebos.com/d8f9d72a6059252da2c6e740389b033b5ab5b9a5"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d8f9d72a6059252da2c6e740389b033b5ab5b9a5?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d8f9d72a6059252da2c6e740389b033b5ab5b9a5"/>
3、进入到账号登录页面，输入12306账号登录，并进入个人中心页面。
/iknow-pic.cdn.bcebos.com/a9d3fd1f4134970ae940f56b99cad1c8a7865d47"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/a9d3fd1f4134970ae940f56b99cad1c8a7865d47?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/a9d3fd1f4134970ae940f56b99cad1c8a7865d47"/>
4、在“个人中心”页面，点击“已完成订单”。
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4、接着根据订票日期或者出行日期查询订单。
/iknow-pic.cdn.bcebos.com/d62a6059252dd42a5e70e4ef0f3b5bb5c9eab87d"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d62a6059252dd42a5e70e4ef0f3b5bb5c9eab87d?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d62a6059252dd42a5e70e4ef0f3b5bb5c9eab87d"/>
5、查询到需要退票的订单之后，点击该订单后面的“退票”按钮，接着就是点击确认即可退票。
/iknow-pic.cdn.bcebos.com/4b90f603738da9771248636fbc51f8198618e30b"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/4b90f603738da9771248636fbc51f8198618e30b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/4b90f603738da9771248636fbc51f8198618e30b"/>
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第1个回答 2021-06-13
能退，按照网上的操作流程退就行
