1. 市场调研，协助销售同事，定期拜访客户，从技术层面来巩固客户对本公司产品的忠诚度，并进一步了解客户的潜在需求。
2. 考察、评估、解决客户投诉，协调品管、研发、生产部门，完成从体系文件到工艺参数的精确控制。
3. 把客户的潜在需求按项目大小和难度，协调相关部门计划安排，完成从新品研发测试到上市推广的工作，跟踪新产品上市过程中应用操作过程。
4. 协助生产部确定新的工艺流程，技术改造，新产品转化等工作。
5. 培训体系：推动并完善内部技术培训课程体系，执行并协调课程进行；
6. 技术后勤：协助部门经理完成公司各项大型活动的技术后勤支持工作；
7. 信息收集并收编成库：如设备，模具，包材，书籍，相关法律法规的更新信息等；
8. 技术支援平台的建立和管理协调；
9. 负责技术部日常的管理工作和样品应用开发（原物料、库存、场地的相关工作安排等）。……
业绩：
1、针对产品的市场细分和销售需要，建立了详细的客服档案，量化服务内容考核，定期维护和跟踪，有效的推动了销售工作的开展。
2、解决多起客户投诉问题，从现场勘察到样品分析、产品追溯，找到客户在使用过程中存在的缺陷不足并协助改进；找到自身产品的问题，调整工艺参数。迅速而准确的定位，有理有据，让客户和公司减少损失，增加信任。
3、敏锐的市场洞察力和研发能力，通过展会等途径了解客户新的需求，带领团队开发了诸如铲花巧克力，低反巧克力夹心，植物黄油，色拉酱专用产品，煎炸专用，冰激淋涂层专用产品等等，利用技术优势，直接发展了一批新的客户，开拓市场。
4、给各地分公司的相关部门，员工进行技术培训，新产品转移培训等，保证了各地的产品标准的一致性，市场服务水准的同步。
1. Market research to assist in the sale of my colleagues regularly visiting customers, from a technical level to consolidate the company's products to the customer loyalty and a better understanding of the potential demand for customers.
2. Inspect, evaluate, resolve complaints, coordination of quality control, research and development, production sector, the completion of documents from the system to the precise control of process parameters.
3. The customer's potential demand by project size and the difficulty of the coordination of relevant departments plan to complete the test from the new products to market to promote the work of tracking the process of new applications to market operation.
4. To assist the production department to identify new processes, technological innovation, new products, such as the work of transformation.
5. Training system: to promote and improve the system of internal technical training courses, implementation and coordination of programs;
6. Technical logistics: the completion of the company manager to help the large-scale logistical support activities of technical work;
7. Information collected and received into the Treasury: if the equipment, tooling, including materials, books, related laws and regulations, such as updating information;
8. Technical support platform for the establishment and management coordination;
9. Technical Department is responsible for day-to-day management and application development samples (raw materials, inventory, organization of work-related sites, etc.). ... ...
Performance:
1, the market segmentation for product and marketing needs, the establishment of a detailed customer service files, quantitative appraisal services, regular maintenance and tracking, and effective promotion of the sales work.
2, to solve a number of customer complaints, from the site investigation to sample analysis, product tracing, to find customers in the use of process defects and to help improve the inadequate; to find their own products, adjusting the process parameters. Fast and accurate positioning, well-founded, so that customers and companies to reduce losses, increase trust.
3, keen market insight and research and development capabilities, and so on through the show a new way to understand customer needs, lead the team to spend such as chocolate shovel, and low anti-chocolate sandwich, plant butter, salad dressing special products, special deep-fried food, ice cream special coating products and so on, the use of technological advantages, direct the development of a number of new customers, open up the market.
4, around the branch to the relevant departments, staff technical training, new products, such as the transfer of training to ensure that the various parts of the consistency of product standards, market standards of service synchronization.
2. Inspect, evaluate, resolve complaints, coordination of quality control, research and development, production sector, the completion of documents from the system to the precise control of process parameters.
3. The customer's potential demand by project size and the difficulty of the coordination of relevant departments plan to complete the test from the new products to market to promote the work of tracking the process of new applications to market operation.
4. To assist the production department to identify new processes, technological innovation, new products, such as the work of transformation.
5. Training system: to promote and improve the system of internal technical training courses, implementation and coordination of programs;
6. Technical logistics: the completion of the company manager to help the large-scale logistical support activities of technical work;
7. Information collected and received into the Treasury: if the equipment, tooling, including materials, books, related laws and regulations, such as updating information;
8. Technical support platform for the establishment and management coordination;
9. Technical Department is responsible for day-to-day management and application development samples (raw materials, inventory, organization of work-related sites, etc.). ... ...
Performance:
1, the market segmentation for product and marketing needs, the establishment of a detailed customer service files, quantitative appraisal services, regular maintenance and tracking, and effective promotion of the sales work.
2, to solve a number of customer complaints, from the site investigation to sample analysis, product tracing, to find customers in the use of process defects and to help improve the inadequate; to find their own products, adjusting the process parameters. Fast and accurate positioning, well-founded, so that customers and companies to reduce losses, increase trust.
3, keen market insight and research and development capabilities, and so on through the show a new way to understand customer needs, lead the team to spend such as chocolate shovel, and low anti-chocolate sandwich, plant butter, salad dressing special products, special deep-fried food, ice cream special coating products and so on, the use of technological advantages, direct the development of a number of new customers, open up the market.
4, around the branch to the relevant departments, staff technical training, new products, such as the transfer of training to ensure that the various parts of the consistency of product standards, market standards of service synchronization.
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第1个回答 2009-06-28
oh,no
