怎么联系淘宝人工客服？
买了一个手机播放放大器，实物和商家介绍的严重不符。
卖拒绝了请求。淘宝客服需要在卖家对请求不理不睬时才介入，卖家拒绝处理，客服就不介入。我又发起第二次请求，卖家如果再拒绝，怎么办？又无法联系到人工客服，跟机器说不清楚。淘宝这样做事不就让买家永远退不到款？
一、首先要找到淘宝app，点击淘宝图标，进入淘宝首页。
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二、进入淘宝首页之后，点击搜索栏，输入购买商品的关键词。
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三、输入购买商品关键词之后，页面会出现很多买家想要的商品，在选到买家喜欢的商品后，点击进入该商品的页面。
/iknow-pic.cdn.bcebos.com/71cf3bc79f3df8dc3c197d40c311728b4710283f"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/71cf3bc79f3df8dc3c197d40c311728b4710283f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/71cf3bc79f3df8dc3c197d40c311728b4710283f"/>
四、进入目标商品界面后，左下角有一个客服标志，点击进入客服界面。
/iknow-pic.cdn.bcebos.com/4a36acaf2edda3ccdfa94af10fe93901203f9296"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/4a36acaf2edda3ccdfa94af10fe93901203f9296?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/4a36acaf2edda3ccdfa94af10fe93901203f9296"/>
五、点进客服界面后会出现下面的对话框，在输入框里输入想要询问的问题点击发送即可和人工客服进行对话。
/iknow-pic.cdn.bcebos.com/023b5bb5c9ea15ceb5bc12d8b8003af33b87b295"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/023b5bb5c9ea15ceb5bc12d8b8003af33b87b295?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/023b5bb5c9ea15ceb5bc12d8b8003af33b87b295"/>
六、最后就会出现聊天界面。
/iknow-pic.cdn.bcebos.com/3801213fb80e7becfed1f130212eb9389a506bdc"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3801213fb80e7becfed1f130212eb9389a506bdc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3801213fb80e7becfed1f130212eb9389a506bdc"/>
/iknow-pic.cdn.bcebos.com/6a600c338744ebf86d3897eed7f9d72a6159a792"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/6a600c338744ebf86d3897eed7f9d72a6159a792?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/6a600c338744ebf86d3897eed7f9d72a6159a792"/>
二、进入淘宝首页之后，点击搜索栏，输入购买商品的关键词。
/iknow-pic.cdn.bcebos.com/9213b07eca806538981457c299dda144ac348261"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/9213b07eca806538981457c299dda144ac348261?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/9213b07eca806538981457c299dda144ac348261"/>
三、输入购买商品关键词之后，页面会出现很多买家想要的商品，在选到买家喜欢的商品后，点击进入该商品的页面。
/iknow-pic.cdn.bcebos.com/71cf3bc79f3df8dc3c197d40c311728b4710283f"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/71cf3bc79f3df8dc3c197d40c311728b4710283f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/71cf3bc79f3df8dc3c197d40c311728b4710283f"/>
四、进入目标商品界面后，左下角有一个客服标志，点击进入客服界面。
/iknow-pic.cdn.bcebos.com/4a36acaf2edda3ccdfa94af10fe93901203f9296"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/4a36acaf2edda3ccdfa94af10fe93901203f9296?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/4a36acaf2edda3ccdfa94af10fe93901203f9296"/>
五、点进客服界面后会出现下面的对话框，在输入框里输入想要询问的问题点击发送即可和人工客服进行对话。
/iknow-pic.cdn.bcebos.com/023b5bb5c9ea15ceb5bc12d8b8003af33b87b295"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/023b5bb5c9ea15ceb5bc12d8b8003af33b87b295?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/023b5bb5c9ea15ceb5bc12d8b8003af33b87b295"/>
六、最后就会出现聊天界面。
/iknow-pic.cdn.bcebos.com/3801213fb80e7becfed1f130212eb9389a506bdc"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3801213fb80e7becfed1f130212eb9389a506bdc?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3801213fb80e7becfed1f130212eb9389a506bdc"/>
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