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“Partners across the globe have been quick to see the benefits of DAE’s white brand.”
“Each market has its own unique way of doing business and rather than adopting a one-size-fits-all approach, we look at the specific need of each region on its own merits and develop initiatives to suit” he said.
“For example, to accommodate the particular need of the Asia market where a high proportion of consumers take shorter breaks, we will soon be offering split weeks with 3 or 4 days available within our exchange system” said Francis.
In addition to their offices in the UK, Australia, New Zealand and South Africa, the company’s customer friendly focus has also seen the establishment of three offices in Asia located in India, China and Thailand that between them, will service the whole of Asia region and the Middle East.
“We recognized that the cultural and language differences in Asia necessitated a very local approach to our business operations in that region. Our multi-lingual staff, and the launch within the next few months of our Chinese language website, is testimony to our commitment to develop a significant presence there” he said.
“DAE offers unprecedented freedom of choice for individual owners and industry participants alike”

In the UK and Europe operation the recent recruitment of David Lilley as the region’s new Managing Director is also something of which the company is very proud. Formerly Strategic Alliance Director for RCI Europe, David comes to Dial An Exchange with a respected business reputation.
“I have been amazed at just how popular DAE is amongst members. I attended one owners association AGM in February and the warmth that owners feel for DAE is overwhelming. I am looking forward to the future with a lot of enthusiasm” said David.
There is no doubt that the timeshare consumer finds it difficult to understand all the rules, trading powers, demand tables and other factors that have, over the years, complicated the exchange process.

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