Self-assesment
自幼浓缩实效学习过程，较早接受一流国际化职业教育，19岁已在国际化公司专业岗位经受强化、速成、实效的业务训练；运用流利英语工作，所以年龄虽小，却已具备良好职业素养、专业积累和解决问题的动手能力；业已形成国内外制造、船务、货代商户的系统客户资源和熟络的业务网络，实际达到三年专业工作经验程度。能够吃苦耐劳、坚韧执着、善于沟通、团队合作。
1. 海运业务 负责海运进出口货物工作，包括下单及实时跟踪。操作的航线有亚洲、韩国、泰国、印尼、欧洲、荷兰、西班牙、南美、东欧、俄罗斯、乌克兰以及北非。包括集装箱、拼箱、大宗散货业务并涉及罐箱剧毒化学品运输。
2. 客户服务 客户开发，分析市场，关注竞争对手，利用各种渠道开发客户资源与客户沟通货代项目的服务、价格、付款、交货等并签订合同及协议；
客户管理，对不同客户分类，用规范卡片档案工具对客户基础资料、运营特征、业务状况、产品构成、信用情况做深度分析并随时关注跟踪和信息报告；
客情维护，接听客户查询电话，受理网络查询业务，提供即时订单查询、在途货物查询服务，定期与新老客户联系沟通，了解客户需求，及时处理客户提出的问题；
处理投诉，接待、记录、处理客户投诉，根据受理原则裁决程序将超出自己权限范围的工作及时上报部门负责人
3. 贸易协助 横向开发FOB,纵向开发CIF，帮助国外代理客户寻找中国供应商。
主要业绩：
1. 因为耐心、真诚、负责，自己对外工作多获客户好评，起到巩固稳定现有客户作用，还通过现有客户不断挖掘新的客户，对内工作，包括每日业务接洽联系数量、质量效率，规范日记台帐，标准化工作报告，专业报表，文档处理等都达到公司KPI考核要求及上司好评。
2. 由于服务出色，客情处理得当，主动开发业务的努力多获成效。
有俄罗斯大客户主动介绍国外贸易商家与我们业务合作，还有国外代理商介绍中国商家与我们合作，且都顺利签约成交，自己还独立开发出XXXX公司客户，其为公司创造货代订单额约 元。
3. 能够策略处理客户投诉，技巧性处置费用，价格的平衡，将面上说法和实际操作合理规避、调整娶个，既安抚稳定客户情绪，又保证公司利益不受损失。
4. 利用现有制造商资源为国外代理商在中国寻找产品供应商提供有效协助，拓展业务新渠道，可整合资源创造互动多赢良性业务模式，已有方便面、绣花机等多起成功案例
急！！！！不要机子翻，只要人工的。小妹妹不甚感激
这个中文简历的确用的字句比较NATIVE，只要翻译出大概的意思就行！ 谢谢啦
Get assesment
He concentrated efficiency learning process, early career education, internationalization first-class accept 19 in an international company has professional post crash through strengthening effectiveness, and training, Using fluent English, so the age is small, but has good professional qualities, professional and problem solving ability, Has formed and manufacturing, shipping, freight forwarders merchants system customer resources and intimate business network, three years working experience in real professional level. Can bear hardships and stand hard work, tenacity, and be good at communication, clinging to the team.
1 responsible for Marine shipping business of import and export goods, including work orders and real-time tracking. The operation is Asia, Korea and routes in Thailand, Indonesia, Europe, the Netherlands, Spain, South America, eastern Europe, Russia, Ukraine and north Africa. Including container, LCL, bulk cargo business and poisonous chemical transportation tank box.
2. Customer service customer development and market analysis, pay attention to the competition, using various channels to develop customer resources and customer communication service, the freight project price, payment, delivery and sign the contract and agreement,
The customer management, to different customers, with the standard classification based on customer card file tool material, the operation characteristic, the business situation, product structure, credit conditions and in-depth analysis and information tracking report concerns,
Guest mood maintain, answer queries, accept customer telephone network, provide instant inquiries orders, transit goods inquires, regular service to old and new customers to understand customer needs, communication, timely handling of customer questions,
Handling complaints, reception, records, handle the customer complaints, according to the principle of acceptance procedures will be ruled out of the scope of authority responsible departments timely reporting work
3 trade assist horizontal development, development of CIF FOB, help customers find foreign agents in China supplier.
Major achievements:
1 for patience, sincere, responsible, his work from foreign clients, consolidate the stability of existing customers by existing customers, also constantly excavate internal customers, new job, including daily business contact contact number, quality, efficiency, standardization of regulating diary report, professional statements, documents processing meet company KPI assessment requirements and bosses.
2 as service well, situation properly, active development business to win.
Have client actively introduce Russian foreign trade business with our business cooperation, and foreign agents introducing Chinese businessmen cooperate with us, and have successfully signed a deal, oneself also independently developed XXXX, for the company to create customer orders is around $forwarder.
3 to strategies for dealing with customers, complaints, the price of technical disposal expenses balance, will face view and practical rational evade, adjustment, marry a stable customer emotional comfort, and ensure the company losses.
4 using existing resources for manufacturers in China for foreign agents products supplier providing effective and develop business to assist new channel, can integrate resources to create multi-win benign interactive business model, have instant noodles, embroidery machine etc many successful examples
He concentrated efficiency learning process, early career education, internationalization first-class accept 19 in an international company has professional post crash through strengthening effectiveness, and training, Using fluent English, so the age is small, but has good professional qualities, professional and problem solving ability, Has formed and manufacturing, shipping, freight forwarders merchants system customer resources and intimate business network, three years working experience in real professional level. Can bear hardships and stand hard work, tenacity, and be good at communication, clinging to the team.
1 responsible for Marine shipping business of import and export goods, including work orders and real-time tracking. The operation is Asia, Korea and routes in Thailand, Indonesia, Europe, the Netherlands, Spain, South America, eastern Europe, Russia, Ukraine and north Africa. Including container, LCL, bulk cargo business and poisonous chemical transportation tank box.
2. Customer service customer development and market analysis, pay attention to the competition, using various channels to develop customer resources and customer communication service, the freight project price, payment, delivery and sign the contract and agreement,
The customer management, to different customers, with the standard classification based on customer card file tool material, the operation characteristic, the business situation, product structure, credit conditions and in-depth analysis and information tracking report concerns,
Guest mood maintain, answer queries, accept customer telephone network, provide instant inquiries orders, transit goods inquires, regular service to old and new customers to understand customer needs, communication, timely handling of customer questions,
Handling complaints, reception, records, handle the customer complaints, according to the principle of acceptance procedures will be ruled out of the scope of authority responsible departments timely reporting work
3 trade assist horizontal development, development of CIF FOB, help customers find foreign agents in China supplier.
Major achievements:
1 for patience, sincere, responsible, his work from foreign clients, consolidate the stability of existing customers by existing customers, also constantly excavate internal customers, new job, including daily business contact contact number, quality, efficiency, standardization of regulating diary report, professional statements, documents processing meet company KPI assessment requirements and bosses.
2 as service well, situation properly, active development business to win.
Have client actively introduce Russian foreign trade business with our business cooperation, and foreign agents introducing Chinese businessmen cooperate with us, and have successfully signed a deal, oneself also independently developed XXXX, for the company to create customer orders is around $forwarder.
3 to strategies for dealing with customers, complaints, the price of technical disposal expenses balance, will face view and practical rational evade, adjustment, marry a stable customer emotional comfort, and ensure the company losses.
4 using existing resources for manufacturers in China for foreign agents products supplier providing effective and develop business to assist new channel, can integrate resources to create multi-win benign interactive business model, have instant noodles, embroidery machine etc many successful examples
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第1个回答 2009-08-16
你这个汉语我都没看太懂。。。写的也太阴晦了吧。。。。我要是收简历的那个人我就疯了。
第2个回答 2009-08-16
什么？~
第3个回答 2009-08-16
Concentration since the effectiveness of the learning process, an earlier class to accept the internationalization of vocational education, 19-year-old international company has been subjected to strengthen the professional status, quick, practical business training; the use of fluent English, so age is small, already have a good career quality, professional accumulation and the practical ability to solve problems; has been the formation of domestic and foreign manufacturing, shipping, freight forwarding business customers of the system resources and business network熟络actually reached the level of three years professional work experience. Able to bear hardships and stand hard, tenacious perseverance, good communication and teamwork.
1. Seaborne seaborne imports and exports business, including real-time tracking of single-and. Flight operations in Asia, South Korea, Thailand, Indonesia, Europe, the Netherlands, Spain, South America, Eastern Europe, Russia, Ukraine and North Africa. Including containers, LCL, bulk cargo operations involving tank of highly toxic chemicals.
2. Customer service customer development, analysis of the market, concerned about the competitors, the development of the use of various channels of communication with customers customer service project forwarding, pricing, payment, delivery and conclusion of contracts and agreements;
Customer management, customer classification of different used the card file specification tool for information on the customer base, operating characteristics and business conditions, product composition, depth of credit analysis and do so at any time concerned about the tracking and reporting of information;
Conditions to safeguard passengers, answering customer inquiries, business inquiries, the admissibility of the network to provide real-time order information, in-transit cargo service, regular contact with new and existing customers and enhance the understanding of customer needs and timely issues dealing with customers;
Handling complaints, the reception, recording, handling customer complaints, according to the principle of ruling the procedure will be accepted beyond the scope of their work jurisdiction department reported timely
3. Trade to assist the horizontal development of FOB, the vertical development of CIF, to help customers find a foreign agent of China suppliers.
Main results:
1. Because the patient, sincere, responsible, their clients and more external work well, play a role in the consolidation of the stability of existing customers, but also through existing customers and tap new customers, domestic work, including daily contact contact quantity, quality efficiency, and standardize the accounting diary, standardized work report, professional reports, document processing companies have achieved superior KPI requirements and favorable evaluation.
2. As a result of excellent service, passenger handling the situation properly and take the initiative to develop the business by the effectiveness of the efforts of many.
Russia's major clients have taken the initiative to introduce foreign trade business with our business, as well as foreign agents on China's businessmen to cooperate with us and have signed a smooth transaction, also independently developed its own corporate customers XXXX, the orders for the company about the creation of freight forwarding million.
3. To strategies for handling customer complaints, techniques of disposal costs, the balance of the price will be the surface that a reasonable and practical to avoid, adjust to marry, and not only to appease customers emotional stability, while ensuring that the interests of the company from losses.
4. Make use of existing resources for foreign manufacturers in China, looking for product agents suppliers to provide effective assistance to new channels to expand their business to integrate resources to create positive interactive win-win business model, there are instant noodles, embroidery machine, such as success stories from
1. Seaborne seaborne imports and exports business, including real-time tracking of single-and. Flight operations in Asia, South Korea, Thailand, Indonesia, Europe, the Netherlands, Spain, South America, Eastern Europe, Russia, Ukraine and North Africa. Including containers, LCL, bulk cargo operations involving tank of highly toxic chemicals.
2. Customer service customer development, analysis of the market, concerned about the competitors, the development of the use of various channels of communication with customers customer service project forwarding, pricing, payment, delivery and conclusion of contracts and agreements;
Customer management, customer classification of different used the card file specification tool for information on the customer base, operating characteristics and business conditions, product composition, depth of credit analysis and do so at any time concerned about the tracking and reporting of information;
Conditions to safeguard passengers, answering customer inquiries, business inquiries, the admissibility of the network to provide real-time order information, in-transit cargo service, regular contact with new and existing customers and enhance the understanding of customer needs and timely issues dealing with customers;
Handling complaints, the reception, recording, handling customer complaints, according to the principle of ruling the procedure will be accepted beyond the scope of their work jurisdiction department reported timely
3. Trade to assist the horizontal development of FOB, the vertical development of CIF, to help customers find a foreign agent of China suppliers.
Main results:
1. Because the patient, sincere, responsible, their clients and more external work well, play a role in the consolidation of the stability of existing customers, but also through existing customers and tap new customers, domestic work, including daily contact contact quantity, quality efficiency, and standardize the accounting diary, standardized work report, professional reports, document processing companies have achieved superior KPI requirements and favorable evaluation.
2. As a result of excellent service, passenger handling the situation properly and take the initiative to develop the business by the effectiveness of the efforts of many.
Russia's major clients have taken the initiative to introduce foreign trade business with our business, as well as foreign agents on China's businessmen to cooperate with us and have signed a smooth transaction, also independently developed its own corporate customers XXXX, the orders for the company about the creation of freight forwarding million.
3. To strategies for handling customer complaints, techniques of disposal costs, the balance of the price will be the surface that a reasonable and practical to avoid, adjust to marry, and not only to appease customers emotional stability, while ensuring that the interests of the company from losses.
4. Make use of existing resources for foreign manufacturers in China, looking for product agents suppliers to provide effective assistance to new channels to expand their business to integrate resources to create positive interactive win-win business model, there are instant noodles, embroidery machine, such as success stories from
第4个回答 2009-08-22
哥们你都能“运用流利英语工作”了，呵呵......
应该是“流利运用英语工作”吧，那怎么做个简历还要人家翻译啊！
应该是“流利运用英语工作”吧，那怎么做个简历还要人家翻译啊！
